Customer care

Returns & refunds

Eligible products may be returned within 30 days of delivery.

01

30-day window

Contact us within 30 days of delivery to request a return and receive the correct return destination.

02

Return condition

The product must be unused, undamaged, complete, and in like-new resalable condition with all parts, accessories, and original packaging.

03

Refund processing

After the return is received and inspected, approved refunds are issued to the original payment method. Bank processing times may vary.

04

Shipping issues

For damaged, defective, or incorrect orders, contact us promptly. For non-defective returns, return shipping is the customer’s responsibility.